.portal-chatbot{z-index:60;position:fixed;bottom:18px;right:18px}.portal-chatbot__pill{width:min(360px,100vw - 36px);padding:var(--space-3)var(--space-3-5);gap:var(--space-1-5);background:color-mix(in srgb,var(--cp-surface)94%,var(--cp-bg));color:var(--cp-text);box-shadow:var(--shadow-lg);border:1px solid color-mix(in srgb,var(--cp-border)84%,transparent);text-align:left;border-radius:999px;transition:transform .16s,box-shadow .16s,border-color .16s;display:grid;position:relative}.portal-chatbot:not(.is-open) .portal-chatbot__pill{border-radius:999px;justify-content:center;align-items:center;gap:0;width:56px;height:56px;padding:0;display:inline-flex}.portal-chatbot:not(.is-open) .portal-chatbot__pill-top{gap:0}.portal-chatbot:not(.is-open) .portal-chatbot__pill-label,.portal-chatbot:not(.is-open) .portal-chatbot__presence,.portal-chatbot:not(.is-open) .portal-chatbot__pill-preview{display:none}.portal-chatbot:not(.is-open) .portal-chatbot__badge{min-width:18px;height:18px;padding:0 var(--space-1);border-width:1px;font-size:10px;top:2px;right:2px}.portal-chatbot__pill:hover{box-shadow:var(--shadow-xl);border-color:color-mix(in srgb,var(--cp-teal)48%,var(--cp-border));transform:translateY(-1px)}.portal-chatbot__pill:active{transform:translateY(0)}.portal-chatbot__pill.is-attention{border-color:color-mix(in srgb,var(--cp-teal)70%,var(--cp-border));box-shadow:0 0 0 3px color-mix(in srgb,var(--cp-teal)28%,transparent),var(--shadow-xl);animation:1.1s ease-in-out 3 portal-chatbot-attention}@keyframes portal-chatbot-attention{0%{transform:translateY(0)scale(1)}35%{transform:translateY(-1px)scale(1.012)}70%{transform:translateY(0)scale(1)}to{transform:translateY(0)scale(1)}}@media (prefers-reduced-motion:reduce){.portal-chatbot__pill.is-attention{animation:none}}.portal-chatbot__pill-top{align-items:center;gap:var(--space-2-5);flex-wrap:wrap;display:inline-flex}.portal-chatbot__pill-icon{background:linear-gradient(135deg,color-mix(in srgb,var(--cp-teal)82%,var(--color-primary)18%),color-mix(in srgb,var(--color-primary)72%,var(--cp-teal)28%));border:1px solid color-mix(in srgb,var(--cp-teal)40%,var(--cp-border));width:38px;height:38px;color:var(--cp-surface);border-radius:999px;flex:none;justify-content:center;align-items:center;display:inline-flex}.portal-chatbot__pill-icon i{font-size:18px}.portal-chatbot__pill-label{letter-spacing:0;font-weight:950}.portal-chatbot__presence{align-items:center;gap:var(--space-1-5);border-radius:var(--radius-pill);border:1px solid color-mix(in srgb,var(--cp-border)90%,transparent);background:color-mix(in srgb,var(--cp-surface)88%,var(--cp-bg));color:var(--cp-text-muted);padding:var(--space-half)var(--space-2);white-space:nowrap;font-size:11px;font-weight:800;line-height:1.2;display:inline-flex}.portal-chatbot__presence-dot{background:color-mix(in srgb,var(--cp-text-muted)70%,transparent);border-radius:999px;width:7px;height:7px}.portal-chatbot__presence.is-online{border-color:color-mix(in srgb,var(--cp-success)45%,var(--cp-border));color:color-mix(in srgb,var(--cp-success)85%,var(--cp-text));background:color-mix(in srgb,var(--cp-success)16%,var(--cp-surface))}.portal-chatbot__presence.is-online .portal-chatbot__presence-dot{background:var(--cp-success)}.portal-chatbot__presence.is-offline{border-color:color-mix(in srgb,var(--cp-warning)45%,var(--cp-border));color:color-mix(in srgb,var(--cp-warning)90%,var(--cp-text));background:color-mix(in srgb,var(--cp-warning)18%,var(--cp-surface))}.portal-chatbot__presence.is-offline .portal-chatbot__presence-dot{background:var(--cp-warning)}.portal-chatbot__pill-preview{color:var(--cp-text-muted);-webkit-line-clamp:2;-webkit-box-orient:vertical;font-size:13px;line-height:1.3;display:-webkit-box;overflow:hidden}.portal-chatbot__pill-from{font-weight:900}.portal-chatbot__badge{min-width:20px;height:20px;padding:0 var(--space-1-5);background:var(--cp-danger);color:var(--cp-surface);border:2px solid var(--cp-surface);border-radius:999px;justify-content:center;align-items:center;font-size:12px;font-weight:900;display:inline-flex;position:absolute;top:10px;right:10px}.portal-chatbot__panel{background:radial-gradient(circle at 20% 10%,color-mix(in srgb,var(--cp-teal)10%,transparent)0%,transparent 55%),color-mix(in srgb,var(--cp-surface)94%,var(--cp-bg));border:1px solid color-mix(in srgb,var(--cp-border)85%,transparent);border-radius:var(--cp-radius-card);width:min(420px,100vw - 36px);max-height:min(560px,100vh - 120px);box-shadow:var(--shadow-lg);transform-origin:100% 100%;opacity:0;pointer-events:none;flex-direction:column;transition:opacity .16s,transform .16s;display:flex;position:absolute;bottom:84px;right:0;overflow:hidden;transform:translateY(10px)scale(.98)}.portal-chatbot.is-open .portal-chatbot__panel{opacity:1;pointer-events:auto;transform:translateY(0)scale(1)}.portal-chatbot__head{padding:var(--space-2-5)var(--space-3);border-bottom:1px solid color-mix(in srgb,var(--cp-border)85%,transparent);justify-content:space-between;align-items:center;gap:var(--space-2-5);display:flex}.portal-chatbot__title{font-weight:900}.portal-chatbot__title-wrap{align-items:center;gap:var(--space-2);min-width:0;display:inline-flex}.portal-chatbot__close-btn{border-radius:var(--radius-pill);justify-content:center;align-items:center;width:32px;min-width:32px;height:32px;padding:0;display:inline-flex}.portal-chatbot__thread{padding:var(--space-3);gap:var(--space-2-5);background:radial-gradient(circle at 10% 0%,color-mix(in 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srgb,var(--cp-teal)42%,var(--cp-border))}.portal-chatbot__text{white-space:pre-wrap}.portal-chatbot__meta{margin-top:var(--space-1-5);align-items:center;gap:var(--space-2);font-size:12px;display:flex}.portal-chatbot__sender{flex-direction:column;line-height:1.1;display:inline-flex}.portal-chatbot__sender-user{color:color-mix(in srgb,var(--cp-text-muted)90%,transparent);font-size:10px}.portal-chatbot__msg.is-me .portal-chatbot__meta{justify-content:flex-end}.portal-chatbot__dot{background:color-mix(in srgb,var(--cp-text-muted)55%,transparent);border-radius:999px;width:4px;height:4px}.portal-chatbot__composer{padding:var(--space-2-5)var(--space-3);border-top:1px solid color-mix(in srgb,var(--cp-border)85%,transparent);gap:var(--space-2-5);grid-template-columns:1fr auto;display:grid}.portal-tabs{gap:var(--space-2);padding:var(--space-2);border:1px solid var(--cp-border);border-radius:var(--cp-radius-card);background:var(--cp-surface);flex-wrap:wrap;display:flex}.portal-tabs__tab{min-height:44px;padding:var(--space-2)var(--space-3);border-radius:var(--cp-radius-pill);border:1px solid var(--cp-border);color:var(--cp-text);transition:background var(--cp-motion-fast)var(--cp-motion-ease),border-color var(--cp-motion-fast)var(--cp-motion-ease);background:0 0;justify-content:center;align-items:center;text-decoration:none;display:inline-flex}.portal-tabs__tab:hover{background:color-mix(in srgb,var(--cp-surface)70%,var(--cp-bg))}.portal-tabs__tab.is-active{border-color:var(--cp-teal);box-shadow:0 0 0 2px color-mix(in srgb,var(--cp-teal)30%,transparent)}.portal-app--dashboard{--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light;max-width:none;margin:0}.pmd-shell{gap:var(--space-4);min-height:calc(100vh - var(--space-6));padding:var(--space-4);border-radius:var(--cp-radius-card);background:color-mix(in srgb,var(--cp-bg)92%,var(--cp-surface)8%);grid-template-columns:196px minmax(0,1fr);display:grid}.pmd-shell--entry{min-height:calc(100vh - var(--space-8))}.pmd-entry-main{border:1px solid var(--cp-border);border-radius:var(--cp-radius-card);background:var(--cp-surface);box-shadow:var(--cp-shadow-card);padding:var(--space-5);align-content:center;justify-items:start;gap:var(--space-3);display:grid}.pmd-shell--subpages{min-height:calc(100vh - var(--space-8))}.pmd-sidebar{background:var(--cp-surface);border:1px solid var(--cp-border);border-radius:var(--cp-radius-card);box-shadow:var(--cp-shadow-card);padding:var(--space-3);gap:var(--space-4);grid-template-rows:auto 1fr;display:grid}.pmd-sidebar__footer{gap:var(--space-2);align-content:end;display:grid}.pmd-sidebar__footer .row{align-items:stretch;gap:var(--space-2);flex-direction:column}.pmd-sidebar__footer .row>label.row{align-items:stretch}.pmd-sidebar__footer .btn,.pmd-sidebar__footer .ds-select{width:100%}.pmd-brand{justify-content:center;align-items:center;min-height:64px;display:flex}.pmd-brand__logo{object-fit:contain;width:100%;max-width:118px;height:auto}.pmd-nav{gap:var(--space-2);align-content:start;display:grid}.pmd-nav__item{align-items:center;gap:var(--space-2);border-radius:var(--radius-md);min-height:44px;color:var(--cp-text-muted);padding:var(--space-2)var(--space-3);border:1px solid #0000;font-weight:650;text-decoration:none;display:inline-flex}.pmd-nav__item:hover{background:color-mix(in srgb,var(--cp-bg)78%,var(--cp-surface));border-color:color-mix(in srgb,var(--cp-border)72%,transparent);color:var(--cp-text)}.pmd-nav__item.is-active{border-color:color-mix(in srgb,var(--cp-teal)28%,var(--cp-border));background:color-mix(in srgb,var(--cp-teal)10%,var(--cp-surface));color:color-mix(in srgb,var(--cp-teal)78%,var(--cp-text));box-shadow:none}.pmd-nav__badge{min-width:20px;height:20px;padding:0 var(--space-1-5);background:var(--cp-danger);color:var(--cp-surface);border:1px solid color-mix(in srgb,var(--cp-danger)80%,var(--cp-text));border-radius:999px;justify-content:center;align-items:center;margin-left:auto;font-size:11px;font-weight:900;display:inline-flex}.pmd-primary-cta{justify-content:center;width:100%}.pmd-floating-cta{display:none}.pmd-main{gap:var(--space-4);grid-template-rows:auto auto 1fr;min-width:0;display:grid}.pmd-main--subpages{background:color-mix(in srgb,var(--cp-surface)96%,var(--cp-bg)4%);border:1px solid var(--cp-border);border-radius:var(--cp-radius-card);box-shadow:var(--cp-shadow-card);padding:var(--space-4)}.pmd-shell--reference{--pmd-ref-bg:var(--cp-bg);--pmd-ref-surface:var(--cp-surface);--pmd-ref-border:var(--cp-border);--pmd-ref-text-strong:var(--cp-text);--pmd-ref-text:var(--cp-text);--pmd-ref-muted:var(--cp-text-muted);--pmd-ref-green:var(--cp-teal);--pmd-ref-green-strong:var(--cp-teal-hover);--pmd-ref-green-soft:var(--cp-teal-soft);--pmd-ref-shadow:var(--cp-shadow-card);background:var(--pmd-ref-bg);border:1px solid var(--pmd-ref-border);border-radius:var(--radius-md);gap:var(--space-3);padding:var(--space-3);min-height:calc(100vh - var(--space-6));grid-template-columns:220px minmax(0,1fr);overflow:hidden}.pmd-sidebar--reference{background:color-mix(in srgb,var(--pmd-ref-surface)82%,var(--pmd-ref-bg));border:1px solid var(--pmd-ref-border);border-radius:var(--radius-sm);box-shadow:inset -1px 0 0 color-mix(in srgb,var(--pmd-ref-border)86%,transparent);padding:var(--space-4)var(--space-3)}.pmd-sidebar--reference .pmd-brand{padding-left:var(--space-1);margin-bottom:var(--space-4);justify-content:flex-start}.pmd-sidebar--reference .pmd-brand__logo{max-width:122px}.pmd-nav--reference{gap:var(--space-3);display:grid}.pmd-ref-nav-group{gap:var(--space-1);display:grid}.pmd-ref-nav-group__title{text-transform:uppercase;letter-spacing:0;color:var(--pmd-ref-muted);padding:0 var(--space-2);font-size:11px;font-weight:800}.pmd-ref-nav-group__items{gap:var(--space-1);display:grid}.pmd-sidebar--reference .pmd-nav__item{color:color-mix(in srgb,var(--pmd-ref-text)90%,var(--color-dark));border-radius:var(--radius-md);min-height:44px;padding:0 var(--space-2);transition:background var(--cp-motion-fast)var(--cp-motion-ease),border-color var(--cp-motion-fast)var(--cp-motion-ease),color var(--cp-motion-fast)var(--cp-motion-ease),transform var(--cp-motion-fast)var(--cp-motion-ease);border:1px solid #0000;font-size:13px;font-weight:700}.pmd-sidebar--reference .pmd-nav__item:hover{background:color-mix(in srgb,var(--pmd-ref-green-soft)60%,var(--pmd-ref-surface));border-color:color-mix(in srgb,var(--pmd-ref-green)34%,var(--pmd-ref-border));color:var(--pmd-ref-text-strong);transform:translate(1px)}.pmd-sidebar--reference .pmd-nav__item.is-active{background:color-mix(in srgb,var(--pmd-ref-green-soft)78%,var(--pmd-ref-surface));border-color:color-mix(in srgb,var(--pmd-ref-green)52%,var(--pmd-ref-border));color:var(--pmd-ref-green-strong);box-shadow:inset 3px 0 0 color-mix(in srgb,var(--pmd-ref-green)78%,var(--pmd-ref-green-strong))}.pmd-sidebar--reference .pmd-nav__badge{border-color:color-mix(in srgb,var(--pmd-ref-surface)90%,transparent);background:var(--pmd-ref-green-strong)}.pmd-main--reference{background:color-mix(in srgb,var(--pmd-ref-surface)88%,var(--pmd-ref-bg));border:1px solid var(--pmd-ref-border);border-radius:var(--radius-sm);box-shadow:inset 0 1px 0 color-mix(in srgb,var(--pmd-ref-surface)90%,transparent);padding:var(--space-5);align-content:start;gap:var(--space-3);grid-template-rows:none;display:grid}.pmd-ref-header{justify-content:space-between;align-items:center;gap:var(--space-3);padding:0 0 var(--space-3);border-bottom:1px solid color-mix(in srgb,var(--pmd-ref-border)82%,transparent);display:flex}.pmd-ref-header__main{gap:var(--space-1-5);display:grid}.pmd-ref-header__hotel{color:var(--pmd-ref-text-strong);margin:0;font-size:18px;font-weight:800;line-height:1.2}.pmd-ref-header h1{letter-spacing:0;color:color-mix(in srgb,var(--pmd-ref-text-strong)96%,var(--color-dark));margin:0;font-size:clamp(36px,3.6vw,52px);font-weight:900;line-height:.95}.pmd-ref-header__actions{align-items:center;gap:var(--space-2);flex-wrap:wrap;justify-content:flex-end;display:inline-flex}.pmd-ref-header__period,.pmd-ref-header__sync{border-radius:var(--radius-pill);border:1px solid color-mix(in srgb,var(--pmd-ref-border)80%,transparent);background:color-mix(in srgb,var(--pmd-ref-surface)86%,var(--pmd-ref-bg));align-items:center;gap:var(--space-1-5);min-height:38px;padding:0 var(--space-3);letter-spacing:0;text-transform:uppercase;color:var(--pmd-ref-text);font-size:11px;font-weight:700;display:inline-flex}.pmd-ref-header__sync.is-offline{color:color-mix(in srgb,var(--cp-warning)88%,var(--pmd-ref-text));border-color:color-mix(in srgb,var(--cp-warning)34%,var(--pmd-ref-border))}.pmd-main--reference .pmd-icon-btn{border-radius:var(--radius-lg);border-color:color-mix(in srgb,var(--pmd-ref-border)85%,transparent);background:color-mix(in srgb,var(--pmd-ref-surface)92%,var(--pmd-ref-bg));color:var(--pmd-ref-text-strong);box-shadow:var(--shadow-sm);transition:transform var(--cp-motion-fast)var(--cp-motion-ease),box-shadow var(--cp-motion-fast)var(--cp-motion-ease),border-color var(--cp-motion-fast)var(--cp-motion-ease)}.pmd-main--reference .pmd-icon-btn:hover{border-color:color-mix(in srgb,var(--pmd-ref-green)50%,var(--pmd-ref-border));color:var(--pmd-ref-green-strong);box-shadow:var(--shadow-md)}.pmd-main--reference .pmd-icon-btn:focus-visible{border-color:color-mix(in srgb,var(--pmd-ref-green)54%,var(--pmd-ref-border));box-shadow:0 0 0 3px color-mix(in srgb,var(--pmd-ref-green)22%,transparent),var(--shadow-md);outline:none}.pmd-ref-kpi-card{background:var(--pmd-ref-surface);border:1px solid color-mix(in srgb,var(--pmd-ref-border)90%,transparent);border-radius:var(--radius-sm);box-shadow:var(--pmd-ref-shadow);padding:var(--space-4);align-content:start;gap:var(--space-3);min-height:248px;display:grid}.pmd-ref-kpi-card__label{color:var(--pmd-ref-text-strong);font-size:14px;font-weight:800}.pmd-ref-kpi-card__sub{text-transform:uppercase;letter-spacing:0;color:var(--pmd-ref-muted);font-size:10px;font-weight:700}.pmd-ref-kpi-card__body{gap:var(--space-2);grid-template-columns:88px minmax(0,1fr);align-items:center;display:grid}.pmd-ref-mini-ring{width:84px;height:84px;position:relative}.pmd-ref-mini-ring svg{width:100%;height:100%;transform:rotate(-90deg)}.pmd-ref-mini-ring__track{fill:none;stroke:color-mix(in srgb,var(--pmd-ref-border)80%,transparent);stroke-width:8px}.pmd-ref-mini-ring__value{fill:none;stroke:color-mix(in srgb,var(--pmd-ref-green)88%,var(--pmd-ref-green-strong));stroke-width:8px;stroke-linecap:round}.pmd-ref-mini-ring__center{color:var(--pmd-ref-text-strong);place-items:center;font-size:13px;font-weight:800;display:grid;position:absolute;inset:0}.pmd-ref-kpi-card__value{letter-spacing:0;color:var(--pmd-ref-text-strong);font-size:clamp(44px,3.7vw,62px);font-weight:900;line-height:.96}.pmd-ref-kpi-card__meta{color:var(--pmd-ref-muted);white-space:nowrap;text-overflow:ellipsis;font-size:13px;overflow:hidden}.pmd-ref-kpi-card__trend{margin-top:auto}.pmd-ref-ratings-lines span{border-radius:var(--radius-pill);border:1px solid color-mix(in 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srgb,var(--pmd-ref-border)90%,transparent);border-radius:var(--radius-sm);box-shadow:var(--pmd-ref-shadow);padding:var(--space-4);gap:var(--space-3);display:grid}.pmd-ref-panel__hint{letter-spacing:0;text-transform:uppercase;color:var(--pmd-ref-muted);white-space:nowrap;font-size:11px;font-weight:800}.pmd-ref-table-panel h2{letter-spacing:0;color:var(--pmd-ref-text-strong);margin:0;font-size:clamp(22px,2.1vw,30px);line-height:1.1}.pmd-ref-table__head{border-bottom:1px solid color-mix(in srgb,var(--pmd-ref-border)84%,transparent);background:color-mix(in srgb,var(--pmd-ref-bg)80%,var(--pmd-ref-surface));text-transform:uppercase;letter-spacing:0;color:var(--pmd-ref-muted);font-size:10px;font-weight:800}.pmd-ref-table__row{border:0;border-bottom:1px solid color-mix(in srgb,var(--pmd-ref-border)72%,transparent);width:100%;font:inherit;color:color-mix(in srgb,var(--pmd-ref-text)88%,var(--mix-dark));text-align:left;cursor:pointer;transition:background var(--cp-motion-fast)var(--cp-motion-ease);background:0 0}.pmd-ref-table__title{min-width:0;color:var(--pmd-ref-text-strong);white-space:nowrap;text-overflow:ellipsis;font-weight:900;overflow:hidden}.pmd-ref-table__type{border-radius:var(--radius-pill);border:1px solid color-mix(in srgb,var(--pmd-ref-border)75%,transparent);background:color-mix(in srgb,var(--pmd-ref-surface)88%,var(--pmd-ref-bg));min-height:24px;padding:0 var(--space-2-5);text-transform:uppercase;letter-spacing:0;justify-content:center;align-items:center;width:fit-content;font-size:10px;font-weight:800;display:inline-flex}.pmd-ref-table__type--task{border-color:color-mix(in srgb,var(--cp-info)34%,var(--pmd-ref-border));color:var(--color-info-soft-text)}.pmd-ref-table__type--ticket{border-color:color-mix(in srgb,var(--cp-success)38%,var(--pmd-ref-border));color:var(--color-success-soft-text)}.pmd-ref-table__status{border-radius:var(--radius-pill);border:1px solid color-mix(in srgb,var(--pmd-ref-border)78%,transparent);background:color-mix(in srgb,var(--pmd-ref-surface)90%,var(--pmd-ref-bg));width:fit-content;min-height:24px;padding:0 var(--space-2-5);text-transform:uppercase;letter-spacing:0;align-items:center;font-size:10px;font-weight:800;display:inline-flex}.pmd-ref-table__status--warning{border-color:color-mix(in srgb,var(--cp-warning)36%,var(--pmd-ref-border));color:var(--color-warning-soft-text)}.pmd-ref-table__status--danger{border-color:color-mix(in srgb,var(--cp-danger)34%,var(--pmd-ref-border));color:var(--color-danger-soft-text)}.pmd-ref-table__action{border-radius:var(--radius-sm);border:1px solid color-mix(in srgb,var(--pmd-ref-green)40%,var(--pmd-ref-border));background:color-mix(in srgb,var(--pmd-ref-green-soft)70%,var(--pmd-ref-surface));width:30px;height:30px;color:var(--pmd-ref-green-strong);justify-content:center;align-items:center;display:inline-flex}.pmd-ref-table-empty{border:1px dashed color-mix(in srgb,var(--pmd-ref-border)82%,transparent);border-radius:var(--radius-sm);background:color-mix(in srgb,var(--pmd-ref-surface)92%,var(--pmd-ref-bg));align-content:center;justify-items:center;gap:var(--space-2);text-align:center;min-height:132px;padding:var(--space-4);display:grid}.pmd-ref-table-empty i{border-radius:var(--radius-md);border:1px solid color-mix(in srgb,var(--pmd-ref-green)36%,var(--pmd-ref-border));background:color-mix(in srgb,var(--pmd-ref-green-soft)72%,var(--pmd-ref-surface));width:34px;height:34px;color:var(--pmd-ref-green-strong);justify-content:center;align-items:center;display:inline-flex}.pmd-ref-table-empty strong{color:var(--pmd-ref-text-strong);font-size:16px}.pmd-ref-table-empty span{color:var(--pmd-ref-muted);font-size:13px}.pmd-ref-activity__empty{color:var(--pmd-ref-muted);border:1px dashed color-mix(in srgb,var(--pmd-ref-border)78%,transparent);border-radius:var(--radius-sm);padding:var(--space-3);background:color-mix(in srgb,var(--pmd-ref-surface)92%,var(--pmd-ref-bg));font-size:14px}.pmd-main--reference .error-state{border:1px solid color-mix(in srgb,var(--cp-danger)38%,var(--pmd-ref-border));background:color-mix(in srgb,var(--cp-danger)12%,var(--pmd-ref-surface));color:color-mix(in srgb,var(--cp-danger)70%,var(--pmd-ref-text-strong))}.pmd-main--reference .error-state__title{color:var(--color-danger-soft-text);font-weight:900}.pmd-main--reference .error-state__description{color:color-mix(in srgb,var(--cp-danger)72%,var(--pmd-ref-text))}.pmd-main--reference .pill{border:1px solid color-mix(in srgb,var(--pmd-ref-border)84%,transparent);background:color-mix(in srgb,var(--pmd-ref-surface)92%,var(--pmd-ref-bg));color:var(--pmd-ref-text)}.pmd-main--reference .pill--success{border-color:color-mix(in srgb,var(--cp-success)40%,var(--pmd-ref-border));background:color-mix(in srgb,var(--cp-success)20%,var(--pmd-ref-surface));color:var(--color-success-soft-text)}.pmd-topbar{gap:var(--space-3);grid-template-columns:minmax(0,1fr) auto;align-items:center;display:grid}.pmd-search{border-radius:var(--cp-radius-card);border:1px solid var(--cp-border);background:var(--cp-surface);min-height:44px;box-shadow:var(--cp-shadow-card);align-items:center;gap:var(--space-2);padding:0 var(--space-3);color:var(--cp-text-muted);display:inline-flex;position:relative}.pmd-search input{width:100%;color:var(--cp-text);background:0 0;border:0;outline:0;min-height:42px}.pmd-search__clear{border-radius:var(--radius-pill);border:1px solid color-mix(in srgb,var(--cp-border)80%,transparent);background:color-mix(in srgb,var(--cp-bg)80%,var(--cp-surface));width:28px;min-width:28px;height:28px;color:var(--cp-text-muted);justify-content:center;align-items:center;display:inline-flex}.pmd-search-results{z-index:12;border:1px solid var(--cp-border);border-radius:var(--cp-radius-card);background:color-mix(in srgb,var(--cp-surface)95%,var(--cp-bg));box-shadow:var(--shadow-md);max-height:min(360px,60vh);display:grid;position:absolute;top:calc(100% + 6px);left:0;right:0;overflow:auto}.pmd-search-results__item{padding:var(--space-2-5)var(--space-3);border-bottom:1px solid color-mix(in srgb,var(--cp-border)70%,transparent);gap:var(--space-half);color:var(--cp-text);text-decoration:none;display:grid}.pmd-search-results__item:last-child{border-bottom:0}.pmd-search-results__item:hover{background:color-mix(in srgb,var(--cp-bg)85%,var(--cp-surface));text-decoration:none}.pmd-search-results__title{white-space:nowrap;text-overflow:ellipsis;font-weight:700;overflow:hidden}.pmd-search-results__detail{color:var(--cp-text-muted);font-size:12px}.pmd-search-results__empty{padding:var(--space-3);color:var(--cp-text-muted)}.pmd-topbar__right{align-items:center;gap:var(--space-2);display:inline-flex}.pmd-date{min-height:44px;padding:0 var(--space-3);border-radius:var(--cp-radius-card);border:1px solid var(--cp-border);background:var(--cp-surface);color:var(--cp-text);box-shadow:var(--cp-shadow-card);align-items:center;font-size:12px;font-weight:700;display:inline-flex}.pmd-icon-btn{border-radius:var(--cp-radius-card);border:1px solid var(--cp-border);background:var(--cp-surface);width:44px;min-width:44px;height:44px;color:var(--cp-text);box-shadow:var(--cp-shadow-card);position:relative}.pmd-icon-btn__badge{background:var(--cp-danger);min-width:18px;height:18px;color:var(--cp-surface);padding:0 var(--space-1);border:2px solid var(--cp-surface);border-radius:999px;justify-content:center;align-items:center;font-size:10px;font-weight:900;display:inline-flex;position:absolute;top:-4px;right:-4px}.pmd-sync{border-radius:var(--cp-radius-card);border:1px solid var(--cp-border);background:var(--cp-surface);min-height:44px;padding:0 var(--space-3);align-items:center;gap:var(--space-2);color:var(--cp-text-muted);box-shadow:var(--cp-shadow-card);font-size:12px;display:inline-flex}.pmd-sync__dot{background:color-mix(in srgb,var(--cp-text-muted)80%,transparent);border-radius:999px;width:8px;height:8px}.pmd-sync.is-online .pmd-sync__dot{background:var(--cp-success)}.pmd-sync.is-offline .pmd-sync__dot{background:var(--cp-danger)}.pmd-topbar__cta{white-space:nowrap}.pmd-avatar{border-radius:var(--cp-radius-card);border:1px solid color-mix(in srgb,var(--cp-teal)45%,var(--cp-border));background:color-mix(in srgb,var(--cp-teal)18%,var(--cp-surface));width:44px;height:44px;color:color-mix(in srgb,var(--cp-teal)78%,var(--cp-text));place-items:center;font-weight:900;display:grid}.pmd-hero-grid{gap:var(--space-4);grid-template-columns:minmax(0,1fr) 290px;display:grid}.pmd-hero-card{border:1px solid color-mix(in srgb,var(--cp-teal)28%,var(--cp-border));border-radius:var(--cp-radius-card);background:radial-gradient(circle at 84% 10%,color-mix(in srgb,var(--cp-teal)22%,transparent)0%,transparent 42%),linear-gradient(140deg,color-mix(in srgb,var(--cp-surface)88%,var(--cp-teal-soft)12%),color-mix(in srgb,var(--cp-teal-soft)34%,var(--cp-surface)66%));color:var(--cp-text);box-shadow:var(--cp-shadow-card);padding:var(--space-5);gap:var(--space-4);display:grid}.pmd-hero-card__eyebrow{color:var(--cp-text-muted);opacity:1;font-size:14px;font-weight:700}.pmd-hero-card__title{letter-spacing:0;margin:0;font-size:clamp(28px,3.2vw,52px);line-height:1.05}.pmd-kpi-row,.pmd-top-metrics{gap:var(--space-3);grid-template-columns:repeat(2,minmax(0,1fr));display:grid}.pmd-priority-grid{gap:var(--space-2);grid-template-columns:repeat(3,minmax(0,1fr));display:grid}.pmd-priority-card{border:1px solid color-mix(in srgb,var(--cp-border)85%,transparent);border-radius:var(--radius-3-5);padding:var(--space-3);color:var(--cp-text);gap:var(--space-1);background:color-mix(in srgb,var(--cp-surface)84%,var(--cp-bg));text-decoration:none;display:grid}.pmd-priority-card:hover{box-shadow:var(--cp-shadow-card);text-decoration:none;transform:translateY(-1px)}.pmd-priority-card--danger{border-color:color-mix(in srgb,var(--cp-danger)55%,var(--cp-border));background:color-mix(in srgb,var(--cp-danger)14%,transparent)}.pmd-priority-card--warning{border-color:color-mix(in srgb,var(--cp-warning)55%,var(--cp-border));background:color-mix(in srgb,var(--cp-warning)14%,transparent)}.pmd-priority-card__title{font-size:13px;font-weight:800}.pmd-priority-card__detail{color:var(--cp-text-muted);font-size:12px}.pmd-kpi{border-radius:var(--cp-radius-card);border:1px solid color-mix(in srgb,var(--cp-border)85%,transparent);box-shadow:var(--cp-shadow-card);padding:var(--space-3);min-height:120px;color:var(--cp-text);background:color-mix(in srgb,var(--cp-surface)92%,var(--cp-bg));align-content:center;gap:var(--space-1);display:grid}.pmd-kpi--expenses{background:linear-gradient(135deg,color-mix(in srgb,var(--cp-teal)22%,var(--cp-surface)),color-mix(in srgb,var(--cp-teal-soft)68%,var(--cp-surface)32%))}.pmd-kpi--upsells{background:linear-gradient(135deg,color-mix(in srgb,var(--cp-success)20%,var(--cp-surface)),color-mix(in srgb,var(--cp-teal-soft)50%,var(--cp-surface)50%))}.pmd-kpi__label{text-transform:uppercase;letter-spacing:0;color:var(--cp-text-muted);opacity:1;font-size:12px;font-weight:800}.pmd-kpi__value{letter-spacing:0;font-size:clamp(26px,2.6vw,44px);font-weight:900;line-height:1}.pmd-kpi__meta{color:var(--cp-text-muted);font-size:12px}.pmd-ratings-card{border:1px solid var(--cp-border);border-radius:var(--cp-radius-card);background:color-mix(in srgb,var(--cp-surface)92%,var(--cp-bg));box-shadow:var(--cp-shadow-card);padding:var(--space-4);gap:var(--space-3);display:grid}.pmd-ratings-card__head{justify-content:space-between;align-items:center;gap:var(--space-2);display:flex}.pmd-ratings-card__title{margin:0;font-size:20px;line-height:1.2}.pmd-ratings-card__subtitle{color:var(--cp-text-muted);text-transform:uppercase;letter-spacing:0;font-size:12px;font-weight:700}.pmd-ratings-grid{gap:var(--space-3);grid-template-columns:repeat(2,minmax(0,1fr));display:grid}.pmd-rating-tile{border:1px solid color-mix(in srgb,var(--cp-border)82%,transparent);border-radius:var(--radius-3-5);background:var(--cp-surface);padding:var(--space-3);gap:var(--space-1);display:grid}.pmd-rating-tile__label{color:var(--cp-text-muted);text-transform:uppercase;letter-spacing:0;font-size:12px;font-weight:700}.pmd-rating-tile__value{letter-spacing:0;font-size:clamp(24px,2.4vw,36px);font-weight:900}.pmd-goal-card{border:1px solid color-mix(in srgb,var(--cp-teal)28%,var(--cp-border));border-radius:var(--cp-radius-card);background:radial-gradient(circle at 80% 12%,color-mix(in srgb,var(--cp-teal)18%,transparent)0%,transparent 45%),linear-gradient(140deg,color-mix(in srgb,var(--cp-surface)90%,var(--cp-teal-soft)10%),color-mix(in srgb,var(--cp-teal-soft)34%,var(--cp-surface)66%));color:var(--cp-text);box-shadow:var(--cp-shadow-card);padding:var(--space-4);align-content:center;justify-items:center;gap:var(--space-3);display:grid}.pmd-goal-card__title{font-size:28px;font-weight:800;line-height:1}.pmd-goal-ring{width:164px;height:164px;position:relative}.pmd-goal-ring svg{width:100%;height:100%;display:block;transform:rotate(-90deg)}.pmd-goal-ring__track{fill:none;stroke:color-mix(in srgb,var(--cp-border)75%,transparent);stroke-width:14px}.pmd-goal-ring__value{fill:none;stroke:var(--cp-teal);stroke-width:14px;stroke-linecap:round}.pmd-goal-ring__center{place-items:center;font-size:44px;font-weight:900;display:grid;position:absolute;inset:0}.pmd-goal-card__meta{text-align:center;color:var(--cp-text-muted);font-size:13px}.pmd-agenda-card{border:1px solid var(--cp-border);border-radius:var(--cp-radius-card);background:var(--cp-surface);box-shadow:var(--cp-shadow-card);padding:var(--space-4);align-content:start;gap:var(--space-3);min-height:0;display:grid}.pmd-agenda-card__head{justify-content:space-between;align-items:center;gap:var(--space-3);display:flex}.pmd-agenda-card__title{letter-spacing:0;margin:0;font-size:20px;line-height:1.2}.pmd-agenda-card__subtitle{margin:var(--space-half)0 0;color:var(--cp-text-muted);font-size:13px}.pmd-agenda-table{border:1px solid var(--cp-border);border-radius:var(--cp-radius-card);align-content:start;gap:0;display:grid;overflow:hidden}.pmd-agenda-table__head,.pmd-agenda-table__row{align-items:center;gap:var(--space-3);padding:var(--space-1-75)var(--space-3);grid-template-columns:110px minmax(0,1fr) 180px 132px;display:grid}.pmd-agenda-table__head{background:color-mix(in srgb,var(--cp-bg)85%,var(--cp-surface));border-bottom:1px solid var(--cp-border);text-transform:uppercase;letter-spacing:0;color:var(--cp-text-muted);font-size:12px;font-weight:800}.pmd-agenda-table__row{border-bottom:1px solid color-mix(in srgb,var(--cp-border)70%,transparent);font-size:13px}.pmd-agenda-table__row:last-child{border-bottom:0}.pmd-agenda-table__title{white-space:nowrap;text-overflow:ellipsis;font-weight:700;overflow:hidden}.pmd-agenda-table__status{color:var(--cp-text-muted)}.pmd-kind{border-radius:var(--cp-radius-pill);border:1px solid var(--cp-border);min-height:24px;padding:0 var(--space-2);justify-content:center;align-items:center;font-size:12px;font-weight:800;display:inline-flex}.pmd-kind--task{background:color-mix(in srgb,var(--cp-teal)12%,var(--cp-surface));border-color:color-mix(in srgb,var(--cp-teal)40%,transparent);color:var(--cp-teal)}.pmd-kind--ticket{background:color-mix(in srgb,var(--cp-warning)14%,var(--cp-surface));border-color:color-mix(in srgb,var(--cp-warning)42%,transparent);color:color-mix(in srgb,var(--cp-warning)80%,var(--cp-text))}.pmd-agenda-empty{padding:var(--space-3);color:var(--cp-text-muted);font-size:14px}.pmd-agenda-timeline{gap:var(--space-2);display:grid}.pmd-agenda-item{appearance:none;text-align:left;width:100%;font:inherit;cursor:pointer;border:1px solid color-mix(in srgb,var(--cp-border)75%,transparent);border-radius:var(--radius-3-5);padding:var(--space-2-5)var(--space-3);background:color-mix(in srgb,var(--cp-surface)90%,var(--cp-bg));color:var(--cp-text);gap:var(--space-3);grid-template-columns:auto minmax(0,1fr) auto auto;align-items:center;text-decoration:none;display:grid}.pmd-agenda-item:hover{border-color:color-mix(in srgb,var(--cp-teal)40%,var(--cp-border));box-shadow:var(--cp-shadow-card);text-decoration:none}.pmd-agenda-item:focus-visible{border-color:color-mix(in srgb,var(--cp-teal)56%,var(--cp-border));box-shadow:0 0 0 3px color-mix(in srgb,var(--cp-teal)24%,transparent);outline:none}.pmd-agenda-item__main{gap:var(--space-1);min-width:0;display:grid}.pmd-agenda-item__title{white-space:nowrap;text-overflow:ellipsis;font-weight:700;overflow:hidden}.pmd-agenda-item__meta{align-items:center;gap:var(--space-2);color:var(--cp-text-muted);font-size:12px;display:inline-flex}.pmd-agenda-item__dot{background:color-mix(in srgb,var(--cp-text-muted)65%,transparent);border-radius:999px;width:4px;height:4px}.pmd-agenda-item__when{color:var(--cp-text-muted);white-space:nowrap;font-size:12px}.pmd-agenda-item__cta{border-radius:var(--radius-pill);border:1px solid color-mix(in srgb,var(--cp-teal)45%,var(--cp-border));background:color-mix(in srgb,var(--cp-teal)14%,var(--cp-surface));color:var(--cp-teal);min-height:28px;padding:0 var(--space-2);align-items:center;font-size:12px;font-weight:800;display:inline-flex}.pmd-skeleton-stack{gap:var(--space-2);display:grid}.pmd-skeleton{border-radius:var(--radius-3-5);border:1px solid color-mix(in srgb,var(--cp-border)65%,transparent);background:linear-gradient(90deg,color-mix(in srgb,var(--cp-bg)78%,var(--cp-surface))0%,color-mix(in srgb,var(--cp-surface)92%,var(--cp-bg))48%,color-mix(in srgb,var(--cp-bg)78%,var(--cp-surface))100%);background-size:220% 100%;animation:1.2s ease-in-out infinite pmd-skeleton}.pmd-skeleton--timeline{height:68px}@keyframes pmd-skeleton{0%{background-position:100% 0}to{background-position:0 0}}.pmd-mobile-tabs{display:none}.pmd-agenda-modal__row{gap:var(--space-2);grid-template-columns:128px minmax(0,1fr);align-items:start;display:grid}.pmd-agenda-modal__label{color:var(--cp-text-muted);text-transform:uppercase;letter-spacing:0;font-size:12px;font-weight:700}.portal-chatbot__sheet{gap:var(--space-3);display:grid}.portal-chatbot__drawer{grid-template-rows:auto minmax(0,1fr);width:80vw;max-width:80vw;height:100dvh;max-height:100dvh}.portal-chatbot__drawer .drawer__header--with-content{align-items:center;gap:var(--space-3);height:52px;min-height:52px;max-height:52px;padding:0 var(--space-4);background:#fff;border-bottom:1px solid #eee;flex-direction:row;display:flex;overflow:hidden}.portal-chatbot__drawer .drawer__header-main{display:contents}.portal-chatbot__drawer .drawer__header-main>div{clip:auto;white-space:nowrap;flex:0 auto;order:0;width:auto;min-width:0;height:auto;position:static;overflow:hidden}.portal-chatbot__drawer .drawer__header-main>button{flex:none;order:2;justify-content:center;align-items:center;display:inline-flex}.portal-chatbot__drawer 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.portal-agenda-overview__card{--portal-agenda-card-accent:var(--color-primary);--portal-agenda-card-tint:var(--color-primary-soft);--portal-agenda-card-wash:var(--color-info-soft-bg);appearance:none;text-align:left;cursor:pointer;border-color:color-mix(in srgb,var(--portal-agenda-card-accent)22%,var(--color-border));background:linear-gradient(135deg,color-mix(in srgb,var(--portal-agenda-card-wash)74%,var(--color-surface))0%,var(--color-surface)68%),linear-gradient(180deg,color-mix(in srgb,var(--portal-agenda-card-accent)8%,transparent),transparent);transition:transform var(--motion-fast)var(--motion-ease),box-shadow var(--motion-fast)var(--motion-ease),border-color var(--motion-fast)var(--motion-ease),background var(--motion-fast)var(--motion-ease);position:relative;overflow:hidden}.portal-app--refined .portal-agenda-overview__card:before{content:"";width:var(--space-half);background:linear-gradient(180deg,var(--portal-agenda-card-accent),color-mix(in 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.portal-agenda-overview__card--complaints{--portal-agenda-card-accent:var(--color-danger);--portal-agenda-card-tint:var(--color-warning);--portal-agenda-card-wash:var(--color-danger-soft-bg)}.portal-app--refined .portal-agenda-overview__card.is-active,.portal-app--refined .portal-agenda-overview__card:focus-visible{border-color:var(--portal-agenda-card-accent);outline:2px solid color-mix(in srgb,var(--portal-agenda-card-accent)30%,transparent);outline-offset:2px;box-shadow:var(--shadow-md)}.portal-app--refined .portal-agenda-table-wrap{border:1px solid var(--pmd-final-border);border-radius:var(--radius-lg);background:var(--color-surface);overflow-x:auto}.portal-app--refined .portal-agenda-table{border-collapse:collapse;width:100%;min-width:1180px;font-size:var(--font-size-sm)}.portal-app--refined .portal-agenda-table__head th{padding:var(--space-2)var(--space-3);text-align:left;color:var(--color-text-muted);background:var(--color-surface-alt);border-bottom:1px solid var(--pmd-final-border)}.portal-app--refined .portal-agenda-table__row{border-bottom:1px solid var(--pmd-final-separator)}.portal-app--refined .portal-agenda-table__row:last-child{border-bottom:0}.portal-app--refined .portal-agenda-table__group td{padding:var(--space-2)var(--space-3);background:var(--color-surface-alt);border-bottom:1px solid var(--pmd-final-border)}.portal-app--refined .portal-agenda-table__group strong,.portal-app--refined .portal-agenda-table__group span{display:block}.portal-app--refined .portal-agenda-table__cell{padding:var(--space-2)var(--space-3);vertical-align:middle}.portal-app--refined .portal-agenda-table__cell strong,.portal-app--refined .portal-agenda-table__cell span{display:block}.portal-app--refined .portal-agenda-table__cell--deadline{min-width:160px}.portal-app--refined .portal-agenda-table__cell--cta{min-width:140px}.portal-app--refined .portal-agenda-detail-button{width:var(--touch-target-min);height:var(--touch-target-min);border:1px solid var(--pmd-final-border);border-radius:var(--radius-md);background:var(--color-surface);color:var(--color-primary);cursor:pointer}.portal-app--refined .portal-agenda-detail-button:hover,.portal-app--refined .portal-agenda-detail-button:focus-visible{border-color:var(--color-primary);outline:none}.guest-detail-panel-overlay{appearance:none;z-index:69;background:color-mix(in srgb,var(--cp-text,#111827)25%,transparent);cursor:default;border:0;padding:0;position:fixed;inset:0}.guest-detail-panel{background:var(--cp-bg,#fff);border-left:1px solid var(--cp-border,#e5e7eb);z-index:70;pointer-events:none;width:min(420px,100vw);height:100dvh;max-height:100dvh;box-shadow:var(--shadow-lg,-12px 0 30px #0f172a1f);flex-direction:column;transition:transform 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dt{color:var(--cp-text-muted,#6b7280);font-size:12px}.guest-detail-panel__field dd{color:var(--cp-text,#111827);overflow-wrap:anywhere;margin:0;font-weight:650}.guest-detail-panel__pills{flex-wrap:wrap;gap:8px;display:flex}.guest-detail-panel__pill{border:1px solid color-mix(in srgb,var(--cp-success,#22c55e)35%,var(--cp-border,#e5e7eb));background:color-mix(in srgb,var(--cp-success,#22c55e)12%,var(--cp-surface,#fff));min-height:28px;color:color-mix(in srgb,var(--cp-success,#22c55e)70%,var(--cp-text,#111827));border-radius:999px;align-items:center;gap:6px;padding:0 10px;font-size:12px;font-weight:750;display:inline-flex}.guest-detail-panel__action-list{gap:10px;display:grid}.guest-detail-panel__action{border:1px solid 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